Project Settings: Name, Domain, Keys and Data
Rename a project, lock it to your site, make and revoke embed keys, export its feedback, and archive it.
A project’s Settings page opens on General, where owners rename it and choose which site may send feedback. API Keys holds the keys your embed signs in with. The owner-only Data tab downloads every item as JSON and archives the feedback or the whole project, and the dashboard cannot bring an archived project back.
Open a project and click Settings in its header. The tabs run left to right:
| Tab | What it holds | Guide |
|---|---|---|
| General | Name, domain, and the project and user IDs | This page |
| Team | Members and invitations | Team collaboration |
| API Keys | The keys your embed uses | This page |
| Platform API | Keys for the JSON API | Platform API |
| GitHub | The repository for issues and AI fixes | GitHub issues and AI fixes |
| Trackers | Linear and Jira | Linear and Jira |
| Rules | Escalation rules | Escalation rules |
| Integrations | Webhooks and Slack. Owners only | Webhooks and Slack |
| Data | Export and archive. Owners only | This page |
An owner is whoever created the project, or anyone invited to it as Owner. Members don’t see the last two tabs.
Rename a project or restrict its domain
General shows the Project ID and your User ID, each with a copy button. Below them:
- Project Name is required.
- Domain Restriction (optional) takes a bare domain such as
acme.com. Feedback is then accepted from that domain and every subdomain of it. A leadingwww.is ignored, andlocalhostand127.0.0.1always work, for testing. Anything else is refused with “Domain not allowed”.
Click Save Changes. Only owners can save; a member’s save fails with “Only the project owner can perform this action”.
Pasting a whole address is fine. https://acme.com/shop is cut down to its domain when you save, and the field shows what was kept. Text that can’t be a domain, such as acme shop, isn’t saved, and a note says to type just the domain. Empty the field to accept feedback from any site.
Create and revoke embed keys
API Keys lists the project’s live keys, newest first. Each row shows its name, the key with the middle hidden, an eye to reveal it, Copy, and when it was created and last used. Every new project starts with one key named “Default”.
Make a key
Click New Key, give it a name if you like, such as “Staging”, and click Create Key. The new key appears at the top, already revealed.
Put it on your site
Copy it into the embed’s
data-api-key. Dashboard quick start shows the whole snippet.Revoke the old one
Click Revoke on it and confirm with Revoke Key. Any embed still using it stops working at once.
Members can see and copy keys. Only owners can create or revoke them.
Free projects have one embed key. To swap it, revoke it first, then create the new one. Free vs Pro
Export all feedback
On Data, click Download JSON under Export Feedback. You get feedback-, the project name and the date, as a .json file, and a note saying how many entries it holds.
The file has every item, archived ones included, with every field Qaid stores. That covers the message, type, page, element, notes, assignee, console and network errors, and the recording’s link. Screenshots are inside as image data, so a project with many can make a large file.
Any owner can download it, whether they created the project or were invited as Owner.
Clear the inbox in one go
Archive All Feedback moves every item still in the inbox into the archive. The window says how many that is. Confirm with Archive All, and a note says how many moved. With the inbox already empty, the button can’t be clicked.
Nothing is deleted. To bring items back, open the inbox’s Archived view and use the row icon or Unarchive Selected. See triaging feedback.
Archive the whole project
The dashboard has no way to bring an archived project back.
Click Archive Project and confirm. The project leaves your dashboard and you land on Projects. Its embed stops at once: new feedback is refused with “Project is archived”. Nothing is deleted, and on Free the project no longer counts toward your one.
There is no way to delete a project or hand it to someone else. Deleting your account deletes the projects you created: see your account, plan and billing.